Frequently Asked Questions
General
Yes. At Advanced Power Cleaning, we use 100 percent biodegradable and eco-friendly cleaning agents that are specially formulated for safe exterior cleaning. Our soft wash process is safe for your family, pets, landscaping, and all exterior surfaces, while effectively removing dirt, algae, mold, and mildew.
Yes, we have 2 million in liability and full workers compensation.
Yes, we have been in business since 2005. With a 5-star rating on Google and over 155 reviews, our reputation is built on reliable service, high-quality results, and satisfied customers.
We proudly offer both on-site consultations and convenient remote quotes for all exterior cleaning services. Whether you prefer to meet in person to walk through your project or receive a quick estimate online, we make the process easy and hassle-free.
Day Of Service
No. For your convenience, you do not need to be home. We aim to make the process as convenient and hassle-free as possible for our customers. On the day of service, simply make sure that all windows and doors are securely closed, and that we have access to an outdoor water spigot. Our team will handle the rest and leave your property looking refreshed and spotless.
Yes, our professional pressure washing equipment connects directly to your water source to ensure efficient and thorough cleaning.
If your home uses a well water system, no worries — many of our customers do too. When our team arrives, they will inspect your water supply to ensure it can support our pressure washing or soft wash process.
If we notice any issues with water pressure or flow, we will notify you right away and work with you to find a solution that keeps your service on track.
We monitor the weather closely and make service decisions based on real-time radar and local conditions on the day of your appointment. Our team is fully prepared to work in light rain or wind without affecting the quality of service.
If conditions become unsafe or too severe for exterior cleaning, our office team will contact you promptly to reschedule your pressure washing service at the earliest convenient time.
Specific Service
Physically removing moss from your roof is not recommended, as it can damage the shingles. Instead, our professional soft wash roof treatment targets moss and lichens at the root level. This process safely kills the growth, allowing it to naturally dry out and detach over time with the help of wind and rain.
No, we do not power wash wood siding. However, we do have a process to clean wood decks safely.
The length of time it takes them to fall off naturally is dependent on the depth to which their roots were embedded.
The appearance of your roof can make or break its curb appeal. Dark stains caused by algae, moss, lichen and debris can all significantly detract from the beauty of your home.
Advanced Power Cleaning’s Certified Technicians use a low pressure, soft wash method to safely and efficiently clean your roof. The results are immediate, dramatic and long lasting!
A house wash utilizes a soft wash process that combines safe pressure with biodegradable cleansers to remove dirt, mildew, algae, and other contaminants from your home’s exterior.
When cleaning roofs we use a Soft Wash System. No pressure means NO damage to your roof shingles. We use detergents that are approved by the Asphalt Roof Manufacturers Association.
No. These stains may lighten up in color, but our process is not designed to remove oil/rust stains or inorganic marks.
We perform a “roof treatment” that eliminates harmful living organisms that grow on the roof. This process is not designed to remove any debris from the roof.
Yes, it will. The “green stuff” you see on your siding is a form of algae that affects thousands of homes each year. Our process is designed to safely eliminate not only algae from your siding, but also mold, dirt, grime, and other contaminants.
Payment/Billing
We accept cash, check, credit card or ACH Bank transfers.
Terms of Service
Soft Wash House Washing – Important Pre-Service Info
Before your exterior house washing service, please make sure all windows are fully closed and locked. Your outdoor water source must be turned on before we arrive.
Advanced Power Cleaning is not responsible for surfaces that are already worn or sun damaged.
Roof Cleaning – Soft Wash System for Safe and Effective Results
Our roof cleaning service removes black streaks, algae, moss, and lichen using our proven soft wash system. This low-pressure method is recommended by all major roofing manufacturers to protect shingles and roofing materials.
We pre-treat the surface with an eco-safe cleaning solution to kill moss and remove stains at the root. The black streaks will disappear immediately, but dead moss may take 4 to 6 weeks to fully dry out and fall away naturally.
Please make sure your exterior water supply is turned on before your scheduled roof cleaning service.
Advance Your Exterior Cleaning With Our Pressure Washing Professionals In Richmond!